Don’t Let Fraud Protection Stop Your Trip
A quick travel notification tells us where and when you’ll be using your card, so our fraud protection doesn’t mistake your trip for someone else’s.
Why Travel Notifications Matter
Our fraud monitoring watches for unusual activity, including card use far from home. Without a heads up, that protection can temporarily block your card mid trip. A travel notification tells us your plans in advance so your card keeps working.
Three Ways to Notify Us
Set a travel notification in online banking, by calling or texting 860-886-0576, or in person at any branch.
No Minimum Lead Time
There is no minimum lead time. Set a notification any time before you travel.
Covers Your Debit Card
Add the card number, your travel dates, and your destination or destinations so we can flag your card for that window.
Keep a Number We Can Reach You At
Make sure the contact number on file is current, in case we need to verify a transaction while you're away.
What to Have Ready
A travel notification takes just a couple of minutes. Have your card and trip details on hand before you start.
- Your debit card number
- Your travel start and end dates
- The destination or destinations you’re visiting
Frequently Asked Questions
There is no minimum lead time. Set one any time before you go.
Call the number on the back of your card right away for immediate help. You can also call us at 860-886-0576.
No. Travel notifications apply to Waypoint debit cards only.
Heading Out of Town?
Set your notification first.
It takes two minutes in online banking, and it can save you an awkward moment at checkout.
Important Disclosures
Call or text 860-886-0576.