Protecting what matters to you.
Security and Fraud Protection
Scams get more convincing every year. Waypoint works to keep your accounts secure, and these pages cover the part you can control.
Waypoint will never ask for your password, PIN, or a one-time code. Not by call, text, or email.
Start With the Rule That Never Changes
Waypoint will never contact you out of the blue and ask for your password, your PIN, your full card number, or a one-time verification code. If someone asks for any of those, hang up and call us on 860-886-0576. You will not offend anyone by checking, and you may save yourself a great deal.
What You Should Know
Fraud Prevention
Everyday habits that make you a harder target, at home and online.
Fraud Prevention
Active Fraud Alerts
The scams circulating right now, and how each one is meant to work on you.
Active Fraud Alerts
Identity Theft Protection
How to guard your identity, and the exact steps to take if it is stolen.
Identity Theft Protection
Privacy and Opt-Out
How to stop credit bureau mail offers and unwanted sales calls.
Privacy and Opt-Out
Financial Hardship Help
Support when income stops, including shutdowns, layoffs, and emergencies.
Financial Hardship Help
Trained to Spot It
Our staff hold AARP BankSafe trained recognition.
Think Something Is Wrong? Call Us Now
If you have shared information you should not have, or you see a transaction you do not recognize, call 860-886-0576 straight away. Speed matters more than certainty.
Important Disclosures
Your savings are federally insured to at least $250,000 by the National Credit Union Administration, a U.S. Government Agency, and backed by the full faith and credit of the United States Government.